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GatorTec is Gainesville, Ocala, and all of North Florida’s home for Apple iPhone, Mac, MacBook Pro, MacBook Air, MacBook, iMac, Mac mini, Mac Pro, iPad, iPod, AppleTV, Beats, Airport, and Apple accessory repair. We repair both in (AppleCare) and out of warranty Apple iPhone and Mac products. We are your local Apple Store. Come in and have our friendly Apple certified technicians repair your iPhone or Mac!
iPhone
Looking for Apple Certified repairs of your iPhone in Gainesville, Ocala or North Florida? GatorTec is here to help!
If your issue wasn’t caused by accidental damage and it’s covered by warranty, AppleCare+, or consumer law, there’s no charge. If your iPhone was damaged and you have AppleCare+, the coverage includes two incidents of accidental damage. Each incident has a service fee. If you don’t have AppleCare+, your repair fee will vary up to the out-of-warranty fee. All out of warranty repairs are subject to a $35 diagnostic fee. Diagnostic fees are non-refundable if you decline to proceed with a repair.
Not sure if you’re covered? Check if you have AppleCare+ by entering your iPhone serial number.
Be sure to back up your iPhone before coming in for service. Details can be found here.
Still have questions? Visit our FAQ.
Mac
Looking for Apple Certified repairs of your Mac in Gainesville, Ocala or North Florida? GatorTec is here to help!
All Macs come with a one-year, limited warranty that covers your product and Apple-branded accessories that came with the device. This does not cover accidental damage, third-party modifications, or software issues.
AppleCare+ coverage can be purchased to cover your device for a total of three years from purchase date.
Are you covered under warranty? To check your warranty status, please visit: Warranty Lookup
Still have questions? Visit our FAQ.
iPad & iPod
Looking for Apple Certified repairs of your iPad or iPod in Gainesville, Ocala or North Florida? GatorTec is here to help!
If your issue wasn’t caused by accidental damage and it’s covered by warranty, AppleCare+, or consumer law, there’s no charge. If your iPad was damaged and you have AppleCare+, the coverage includes two incidents of accidental damage. Each incident has a service fee shown below. If you don’t have AppleCare+, your repair fee will vary up to the out-of-warranty fee below.
Not sure if you’re covered? Check if you have AppleCare+ by entering your iPad or iPod serial number.
Please note – personalized or engraved iPads and iPods can take 2-4 weeks for replacement
Be sure to back up your iPad or iPod to iCloud or iTunes before you bring it in for service. Details can be found here.
Still have questions? Visit our FAQ.
Apple Watch
Looking for Apple Certified repairs of your Apple Watch in Gainesville, Ocala or North Florida? GatorTec is here to help!
If you’re having issues with your Apple Watch, try restarting it first. You can also unpair your Apple Watch and then pair it again.
Restart your Apple Watch
Unpair your Apple Watch and iPhone
Read Apple support articles
If these steps don’t fix the issue, please visit our store to check your Watch in for service. We will diagnose the issue and if needed, mail it to Apple for repair or replacement. When you pick up your Apple Watch, we can give you the details on how it was serviced.
Still have questions? Visit our FAQ.
AirPods, Beats & More
Looking for Apple Certified repairs of your Beats or Apple accessories in Gainesville, Ocala or North Florida? GatorTec is here to help!
If your product was damaged or your repair isn’t covered by the Apple Limited Warranty or consumer law, you might be able to repair or replace it for an out-of-warranty fee. Some damages aren’t eligible for out-of-warranty service at all; for example, if your device broke into multiple pieces. Apple reserves the right to determine whether your product is eligible. See the Apple Repair Terms and Conditions for complete details.
Still have questions? Visit our FAQ.