There is currently a Messages app exploit going around that is causing iPhones to crash, and sometimes resulting in the user having to restore the phone. Apple is aware of the issue and working on releasing a fix, but in the meantime the best way to safeguard yourself against this is to go into Settings-> Notifications-> Messages and under the section “Alert Style When Unlocked” select “None.” Additionally, we recommend turning of the “Show on Lock Screen” option, and the “Show Previews” option.
We expect Apple will release a fix soon, and then you can return all of your settings to normal. If you’ve been victimized by this bug already, and are having trouble with your phone, please stop in to GatorTec and we’ll be glad to help get your phone back to normal for you.